1. **4-Piece Adaptive Weighted Cutlery Set**
This package comes with 1 knife, 1 fork and 2 spoons, meeting daily dining needs. Designed for adults with hand tremors, Parkinson’s disease, arthritis or limited hand mobility to enjoy meals independently.
2. **Ergonomic Non-Slip Large Handle**
The oversized, ribbed non-slip handle provides a secure and comfortable grip. The big handle is easier to hold for people with weak grip strength, reduces fatigue during long-time eating.
3. **Flexible Adjustable Shaft Design**
Twisted flexible shaft allows you to adjust the angle of the spoon, fork and knife freely. You can bend it to the most comfortable position to suit different eating postures.
4. **Food-Grade Stainless Steel Head Safe Material**
The utensil heads are made of durable food-grade stainless steel, safe for daily food contact. The thickened handle is sturdy and not easy to deform, ideal for long term daily use.
5. **Practical Daily Eating Aid**
Great assistive eating tool for the elderly, patients recovering from stroke, people with arthritis or hand tremors. Perfect for home use, nursing care and rehabilitation training.

## Returns, Refunds and Replacements

Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

## Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days;
For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
For customers in WA, NT, and TAS, approximately 9-12 working days.